Code of Federal Regulations > Title 20 > Chapter III > Part 411 > Subpart I - Subpart I—Ticket to Work Program Dispute Resolution

U.S. Code of Federal Regulations

Regulations most recently checked for updates: Jan 21, 2026

DISPUTES BETWEEN BENEFICIARIES AND EMPLOYMENT NETWORKS

§ 411.600 - Is there a process for resolving disputes between beneficiaries and ENs that are not State VR agencies?

§ 411.605 - What are the responsibilities of the EN that is not a State VR agency regarding the dispute resolution process?

§ 411.610 - When should a beneficiary receive information on the procedures for resolving disputes?

§ 411.615 - How will a disputed issue be referred to the PM?

§ 411.620 - How long does the PM have to recommend a resolution to the dispute?

§ 411.625 - Can the beneficiary or the EN that is not a State VR agency request a review of the PM's recommendation?

§ 411.630 - Is SSA's decision final?

§ 411.635 - Can a beneficiary be represented in the dispute resolution process under the Ticket to Work program?

DISPUTES BETWEEN BENEFICIARIES AND STATE VR AGENCIES

§ 411.640 - Do the dispute resolution procedures of the Rehabilitation Act of 1973, as amended (29 U.S.C. 720 et seq.), apply to beneficiaries seeking services from the State VR agency?

DISPUTES BETWEEN EMPLOYMENT NETWORKS AND PROGRAM MANAGERS

§ 411.650 - Is there a process for resolving disputes between ENs that are not State VR agencies and PMs, other than disputes on a payment request?

§ 411.655 - How will the PM refer the dispute to us?

§ 411.660 - Is SSA's decision final?